Go beyond the standard mobile network KPI reporting
End users have high expectations from mobile networks. They demand fast download speeds, excellent service quality and uninterrupted service at all times.
For that reason, mobile operators should have a deep understanding of how their networks perform: how fast video download is, what is the call setup time, call success rate and web browsing speed. In other words, they need a representative picture of their own network via reliable KPIs measured on the field. In addition, they have to be aware at all times of how competition performs, since end users will churn if they can find better service elsewhere. Therefore, collected information needs to be translated into actionable measures to keep offering unparalleled customer experience.
Undoubtedly this is a challenging task. High expertise is an imperative quality needed in ensuring reliable validated results and comprehensive optimisation suggestions that can yield optimal network performance.
Benchmarking: Measurement, analysis and expert recommendations on how to optimise mobile networks.
TECHNICAL EXPERTISE THAT DELIVERS IMPROVED NETWORK PERFORMANCE.
We provide benchmarking services that allow the mobile operator obtain valuable information regarding important KPIs, insights on how competition performs and understand what actions need to be taken to ensure optimal network operation.
Obtain a reliable, representative view of network performance in comparison with competition
Improve mobile network performance and systems configuration
Uncloak practices and strategy implemented by the competition
Find out what actions to take to deliver a unique end user experience
How we deliver
Accurate, validated KPIs
Our field measurements experience, our deep understanding of measurement systems and our quality assurance procedures allow us to identify and omit erroneous measurements, hence delivering validated KPIs that give a statistically accurate picture of performance across all networks measured.
Expert optimisation advice
We go beyond standard KPI reporting by performing deep technical analysis of benchmarking measurement data to identify bottlenecks and limitations in the radio and data networks. We provide expert advice and actionable recommendations at system engineering level that help mobile operators improve network performance.
Competition strategy insights
We deliver thorough comparative analysis of the competition and provide insights on the techniques followed, features deployed and parameters set. This way, mobile operators can understand and anticipate the strategy of their rivals. We provide comparative studies of MVNO vs. MNO performance.
Deep technical expertise
Our expertise spans across radio and core networks, voice and data troubleshooting as well as IP protocols. Our analyses follow an end-to-end, holistic approach with special focus on optimisation techniques, parameter tuning actions and troubleshooting methodologies.